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Home Customer Service Faq

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  What is the difference between a custom suit / shirt from La Rukico and one I can buy at retail?
  How much does it cost?
  What happens if I lose weight or gain weight and my custom suit doesn't fit?
  Can I choose specific style details for suits and shirts made by La Rukico?
  How often does La Rukico get new fabrics to choose from?
  Can you copy the style and fit of my favorite suit or shirt?
  How long do I have to wait for my new La Rukico suit?
  How are La Rukico suits constructed?
  Do your shirts shrink?
  What is Super 100's, 120's, 150's? is this the only measurement of quality?
  What is the difference between La Rukico and traveling Hong Kong tailors?
  How do I know that the cloth is genuine?
  Why should I choose La Rukico for my suits and shirts?
  How long has La Rukico been in business?
  Can La Rukico make custom tuxedos and topcoats as well?
  Does La Rukico guarantee the quality of their suits and shirts?
 
What is the difference between a custom suit / shirt from La Rukico and one I can buy at retail?

When you buy or suit or a shirt at retail, you buy something that is "off the rack" and designed to fit a wide range of shapes and sizes. It is very unlikely that you will find a garment that fits you perfectly. A custom suit from La Rukico accents your best features while fitting perfectly to your unique body shape. We also offer additional features:
Personal embroidery into the inside of your jacket

    * Hand picked buttons and linings
    * Working button holes on sleeves
    * Inside arm shields
    * Ticket pockets
    * Additional internal pockets
    * Hand cut and rolled collars
    * Over 85 monogram designs for shirts
    * 15 collar styles for shirts
    * 10 cuff styles for shirts

We also provide you with a digital picture and all of your personal measurements. La Rukico remains the most professional and trustworthy Hong Kong tailor in New York We are not fly-by-night tailors who drift from town to town. We've been based in Manhattan since 1972.
 
How much does it cost?

Suits run from $595 to $1195. We have over 3,000 top quality fabrics to choose from by Dormeuil, Holland & Sherry, Zegna, Loro Piana, and N.J. Ramchandani.
Shirts run from $85 to $165. We have over 2,000 luxury shirting fabrics to choose from by Alumo, Acorn, Testa, and Thomas Mason.
The equivalent cost of these luxury products at a retail store would be double.

 
What happens if I lose weight or gain weight and my custom suit doesn't fit?

At La Rukico, we provide a free alteration service for the first year that you have your suit.

 
Can I choose specific style details for suits and shirts made by La Rukico?

Yes! We can make any style of suit that you desire. We also offer additional features:

    * Personal embroidery into the inside of your jacket
    * Hand picked buttons and linings
    * Working button holes on sleeves
    * Inside arm shields
    * Ticket pockets
    * Additional internal pockets
    * Hand cut and rolled collars
    * Over 85 monogram designs for shirts
    * 15 collar styles for shirts
    * 10 cuff styles for shirts
 
How often does La Rukico get new fabrics to choose from?

Every season, La Rukico is given the latest fashion fabrics from Dormeuil, Holland & Sherry, Zegna, Loro Piana, and N.J. Ramchandani. We have over 3,000 suiting fabrics to choose from and over 2,000 shirt fabrics to choose from.

 
Can you copy the style and fit of my favorite suit or shirt?
 

Once we have taken your measurements, we can remake your favorite suit or shirt to fit you even better! We can duplicate any style or fit that you desire.

 
How long do I have to wait for my new La Rukico suit?

We will deliver your new suit within 4 to 6 weeks.

 
How are La Rukico suits constructed?

Unlike a lot of cheaply made "fused" suits, La Rukico uses high quality canvas in the internal construction of all of our suits. Our master tailor, Chan Yuk Biu, oversees all elements of the meticulous tailoring that goes into every La Rukico suit.

 
Do your shirts shrink?

All of our shirts are pre-shrunk, so you will continue to enjoy the perfect fit after your shirts have been laundered.

 
What is Super 100's, 120's, 150's? is this the only measurement of quality?

The "Super count" denotes only 1 aspect of a cloth's quality; It is a measurement of the diameter of the woolen fiber that is used to construct the cloth. Super 100's is made from 18 micron fiber. Super 120's and 150's fabrics are made from even finer woolen fibers. The higher the Super count, the finer the fibers. It is important to remember that there are many other aspects to consider when measuring the quality of a fabric. You should consider the yarn count, the finishing, the weave construction, the dimensional stability, and the crease resistance (to name a few). Only genuine fabrics from mills like Dormeuil, Holland & Sherry, Zegna, Loro Piana guarantee this quality. Beware of cheap imitators who will try to sell you fake fabrics marked with ridiculously high Super counts. These are not genuine fabrics and it is easy to simply feel the difference.

 
What is the difference between La Rukico and traveling Hong Kong tailors?

La Rukico remains the most professional and trustworthy Hong Kong tailor in New York. We've been based in Manhattan for 34 years and we guarantee all of our products. We provide each of our customers with a digital picture and a comprehensive sheet outlining all of the personal measurements that we take. We are not fly-by-night tailors who drift from town to town. La Rukico provides personal service tailored to your needs. You can always call us toll free on (800) 284 SUIT or visit us at 145 East 48th Street, Suite 7 F in the Cosmopolitan building. We're open from 10 Am to 7 PM, Monday through Saturday. You can also e-mail us: tailor@nyc.rr.com

 
How do I know that the cloth is genuine?

A good question! Many less reputable tailors sell fake European fabrics. La Rukico guarantees that the cloth we sell is genuine. We welcome you to contact the mill representatives we buy from for verification of our commitment to quality. If in doubt, ask any other tailor to invite you to do the same.

 
Why should I choose La Rukico for my suits and shirts?

Put simply, La Rukico offers the very best prices in the Tri-State area for suits made with genuine fabrics from Dormeuil, Holland & Sherry, Zegna, Loro Piana, and N.J. Ramchandani. Guaranteed! We offer free alterations for the first year of your suit's life and we offer the best prices in town for custom shirts too! We have been in New York since 1972 and are always here for you. 90% of our business is repeat business - the true sign of a company that looks after customers.

 
How long has La Rukico been in business?

La Rukico has been making suits for the best dressed in Manhattan for 34 years.

 
Can La Rukico make custom tuxedos and topcoats as well?

Yes. We can custom make sports coats, dinner jackets, tails, blazers, and slacks - anything that requires fine tailoring. We also offer career women's business suits and shirts.

 
Does La Rukico guarantee the quality of their suits and shirts?

We stand by our product and offer a 100% guarantee on all of our suits and shirts.

 
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